Tobacco Company
Representatives were forced to carry multiple cases of lighters, such
as the ones indicated in this add, that were defective. Try to
imagine being forced to transport hundreds of defective lighters, have one ignite
and send hundreds rocketing out as projectiles that could surely kill, as well as
maim.
We were also forced to "market" these defective
lighters and cause untold harm to individuals and their children and non-smoking friends.
You might understand why my policy was to never carry more
than one partial case at a time, despite being ordered to carry as many as I could stuff
into my rear seat area of my company car.
I show this advertisement to indicate that due to consumer
complaints portrayed as a "small number," this particular recall took
place.
Would you like to imagine how many people got
injured by a tobacco product inducement item, complained, was ignored
and the product was never recalled?
One has to ask...exactly what number of complaints
constitutes "small?"